Sure, you've done plenty of advanced education (if there's a course, you've probably done it!).
You understand the skin cell stuff but once you leave the course and head back to your treatment room, how do you actually use this knowledge to help your client?
How do you confidently translate the complex science stuff you have learned into knowledge that equips and empowers your clients to transforms their skin?
If you want to kick-ass in your skin consultations, learn how to flow through your analysis and fail proof your skin treatment plan and step into your authority as a skin expert, I’ve created this course especially for you
You'll learn how to:
- Structure a seamless consultation that flows without and awkward moment. Know where you're going and lead your way there with confidence.
-Consult with real confidence. No more 'fake-it-til-you-make-it' while sweating through your work shirt hoping the client doesn't see through your thinly veiled attempt to take charge of the consultation.
- Learn how to interpret all the skin knowledge you have in a way that helps your clients more than ever before. Leave the technical jargon for the lunch room and see your clients engage in their skin journey.
- Break down complex technical skin science into digestible information your clients will understand (no more blank stares when you explain skin anatomy)
- Feel confident in your diagnosis and know exactly what comes next. No more second guessing or feeling like you're 'sure but you're not sure' of how it's all going to work out.
- Learn to collaborate with your client and use the consultation as a conversation (instead of a stand off lecture of you vs them)
- Double your conversion rate and turn your consultations into long tern engaged client relationships. (no more clients disappearing halfway through their skin journey because they've lost faith in you)
- Double, triple, even quadruple your retail sales without a single sales pitch or sleazy script you repeat to every customer (I've turned my two room skin salon into a platinum level product stockist without a single client feeling pressured or asked to buy a single thing!)
- Take your authority as a skin expert, leading your clients through the consultation process with empathy and authority as the boss of skin that you are.
- Adapt your consultation style to work online. Be ready to work from ANYWHERE, anytime! (Bali anyone?)
-Get amazing results for your clients by learning everything you need to know to help them in a single, comprehensive consultation. You wont miss even the smallest detail.
- Take your skin care prescriptions to the next level and set a plan that comprehensively covers all 4 phases of your clients skin journey. (no more bombarding your client with an expensive prescription that will cost them an organ on the lack market)
- Learn how to charge for your consultations without feeling like you're stealing money for nothing (darling, your time, experience and knowledge ain't nothing!)
- Gain access to all the educators who mentored, taught and inspired my skin therapist journey. You too can learn from those who have been key players in my career.
and so much more...
Structure a seamless consultation that flows without and awkward moment. Know where you're going and lead your way there with confidence.
Consult with real confidence. No more 'fake-it-til-you-make-it' while sweating through your work shirt hoping the client doesn't see through your thinly veiled attempt to take charge of the consultation.
Learn how to interpret all the skin knowledge you have in a way that helps your clients more than ever before. Leave the technical jargon for the lunch room and see your clients engage in their skin journey.
Break down complex technical skin science into digestible information your clients will understand (no more blank stares when you explain skin anatomy)
Hi I’m Robyn and I’m one of Australia’s leading skin experts. I transform my clients skin and it all begins with a kick ass consultation!
I've invested over $100k on my skin education but it wasn’t until I learned how to connect the dots and taught myself how to implement that knowledge inside the treatment room, that I really stepped into my authority as a skin expert.
Since then, I’ve quite literally ‘written the book’ on skin, become a highly sought after skin expert in the media, having my words splashed across many big name magazines, I’ve touched thousands of faces, even some that you see on Tv!
But none of that really matters.
What matters is building long term relationships with my clients and helping them step into the most confident version of themselves. Whatever that looks like!
And for this to happen, it requires a consultation that dives deep, imparts skin education and wisdom and creates a realistic, achievable plan forward.
I know that you know your skin stuff. You’ve done all the courses and read all the books but somehow, you still feel a bit lost in how to lead a client to skin victory. You second guess yourself, lose your direction and lack the confidence to really drive the consultation and often you and your client walk away more confused than when you started. (I know, because that's exactly how I used to feel)
I’m taking you behind closed doors and showing you my process.
And it’s not what you think!
There’s no scripts.
No sales pitch.
No targets.
No hard sell.
Instead I’m teaching you how to imperfectly connect with your clients like you never have before.
Your clients already love you, but now they are going to trust you because you’re speaking their skin language, helping them connect the dots with their own skin.
When you enrol in kick ass consultations, you get me, your biggest fan and cheer squad plus all of my tips, tools and techniques to up your skin saver game, connect with clients and create skin like you’ve never created skin before!!!
Multiply your client base by maximizing your consultation conversions
Increase your retail sales 3 fold without implementing a single sales pitch
Get Amazing results with your clients from just one single consultation
What do you get in "Kick-Ass Consulting"?
-
Get all of my tools including:
- My consultation form
- My skin prescription form
- My advice on diagnostic equipment and tools of the trade you need for a consultation that flows
-
A downloadable workbook with exercises and tasks that will further enhance your learning
-
I take you behind closed doors. Watch me break down a live consultation on a real client as I show you my tried and tested 4 phase consultation process.
-
Watch me prescribe a real life skincare prescription on a real client (that wins every single time and is free of sales pitch BS slimy-ness)
-
Lessons on how to build your consultation with a clear beginning, middle and end that has purpose and a clear direction for both you and the client.
-
Learn how to build a unique treatment plan (that isn't a cookie cutter, one size fits all yet only works for a few!)
-
Learn to navigate skin hiccups (because they're gonna happen whether you like it or not!) and how to maintain trust when your client feels like it's all falling apart at the seams.
-
Get access to all the teachers and education courses that have given me my most valued and practical knowledge
-
Access to Bonus modules:
- How to take your consultations online
- How to put a price on your consultations without feeling guilty
- How to minimize rejections and objections and turn each consultation into a successful collaboration between you and your clients
-
Access to a live Q&A webinar where you can ask me anything about the consultation process
-
All delivered via online video learning and a downloadable workbook that takes you through each stage of learning
What this course isn't
This course is not a lesson on skin anatomy or the fundamentals of skin biology.
Whilst I touch on some of these things, (I cant help myself really!) this course is focused on teaching you how to use all of the amazing knowledge you already have. (but I'm also giving you access to all of the educators who have influenced my skin therapist journey if you're keen to learn even more!)
This course also isn't about becoming a perfectly polished professional.
'Professionalism' isn't always about minding your P's and Q's, speaking eloquently or being something you're not. Instead it's about building strong client relationships by being relatable in your skin therapy practice. You don't have to be perfect, you just have to show up!
This course isn't going to do the work for you.
Kick-Ass Consulting is about giving you the tools and guidance to get out there and show skin who's boss! It's up to you to do the work and to face the fears and kick them in the balls (all whilst I' cheer you on from the sidelines!)
Oh, and it's also not a polished power point presentation of stats, graphs, step by step scripts and skeezy sales conversations.
This course is me, mentoring you, sharing what I do, and what I have learned in my many years of practising as a skin therapist. My teaching style is relaxed, conversational and above all is about about connection and being your true self!
