With confidence comes the power to consult and convert like the skin therapist you’ve always aspired to be. This virtual mastermind will take your client consultations from “meh” to “shut up and take my money!” over a power-packed 6 weeks. Become booked out, the talk of the town, and famous for delivering results that change your clients' lives!

Kick Ass Consulting

 

 

With confidence comes the power to consult and convert like the skin therapist you’ve always aspired to be. This virtual mastermind will take your client consultations from “meh” to “shut up and take my money!” over a power-packed 6 weeks. Become booked out, the talk of the town, and famous for delivering results that change your clients' lives!

Exhausted from pouring your heart, soul, and possibly even a little sweat into a skin consultation only to hear the dreaded, “I’ll go home and think about it”?

 

Can't stand the schmoozy sales pitch when trying to introduce your client to skincare products that you know will transform their skin, but face more roadblocks than a Sunday driver?

 

Or worse yet, does your stomach do the cha-cha when you spot a consultation appointment in your schedule, already feeling the ghost of that anxiety, fearing you'll trip over your words like you're dancing with two left feet?

 

Post-graduation, we're expected to master skin consultations, convince clients to rebook, and successfully recommend products. Yet, those crucial skills seem to be missing from the standard beauty school curriculum. Frustrating is an understatement.

For me, the consultation room felt more like a confession booth of jumbled words, sweaty palms, and forgotten skin facts, even after pulling an all-nighter preparing.

At the end of the dreaded consultation, I was left breathless with my client bolting for the door, both asking ourselves, 

“What just happened in there?!”.  

 

Passionate? Check! Direction? Not so much. 

With my confidence wobbling and self-doubt creeping in like an unwanted house guest, I started to second-guess everything. Was I even cut out for this? 

However, realising that consultation was the key to understanding my client's skin and delivering the incredible results I was destined to achieve was my turning point. I had no choice but to pull myself together and learn how to turn this once-dreaded part of my career into my superpower. And now?

 

It’s your turn! 

Flash forward two decades, and I have transformed the consultation process into something I am renowned for.

Lacking a mentor, I learnt from trial and error. I've figured out 100 ways how not to do a consultation so that you won't have to step on the same landmines!

Now? I glide into consultations with unshakable confidence, no matter what skin condition my client presents with (and yes, I've bid goodbye to cramming sessions).

I've mastered a flawless client consultation, helping me gather the right intel, craft a bespoke treatment plan, and know exactly where to begin my client’s skin journey - and I'm here to pass my process on to you!

 

Say goodbye to skin consultations being the blind spot in our training, the profound speeches about skin that get us nowhere and hello to a tried and tested framework that leads to a killer consultation experience.

16 October -20 November 2023

Exhausted from pouring your heart, soul, and possibly even a little sweat into a skin consultation only to hear the dreaded, “I’ll go home and think about it”?

 

Can't stand the schmoozy sales pitch when trying to introduce your client to skincare products that you know will transform their skin, but face more roadblocks than a Sunday driver?

 

Or worse yet, does your stomach do the cha-cha when you spot a consultation appointment in your schedule, already feeling the ghost of that anxiety, fearing you'll trip over your words like you're dancing with two left feet?

 

Post-graduation, we're expected to master skin consultations, convince clients to rebook, and successfully recommend products. Yet, those crucial skills seem to be missing from the standard beauty school curriculum. Frustrating is an understatement.

For me, the consultation room felt more like a confession booth of jumbled words, sweaty palms, and forgotten skin facts, even after pulling an all-nighter preparing.

At the end of the dreaded consultation, I was left breathless with my client bolting for the door, both asking ourselves, 

“What just happened in there?!”.  

 

Passionate? Check! Direction? Not so much. 

With my confidence wobbling and self-doubt creeping in like an unwanted house guest, I started to second-guess everything. Was I even cut out for this? 

However, realising that consultation was the key to understanding my client's skin and delivering the incredible results I was destined to achieve was my turning point. I had no choice but to pull myself together and learn how to turn this once-dreaded part of my career into my superpower. And now?

 

It’s your turn! 

Flash forward two decades, and I have transformed the consultation process into something I am renowned for.

Lacking a mentor, I learnt from trial and error. I've figured out 100 ways how not to do a consultation so that you won't have to step on the same landmines!

Now? I glide into consultations with unshakable confidence, no matter what skin condition my client presents with (and yes, I've bid goodbye to cramming sessions).

I've mastered a flawless client consultation, helping me gather the right intel, craft a bespoke treatment plan, and know exactly where to begin my client’s skin journey - and I'm here to pass my process on to you!

 

Say goodbye to skin consultations being the blind spot in our training, the profound speeches about skin that get us nowhere and hello to a tried and tested framework that leads to a killer consultation experience.

TAKE ME TO THE MASTERMIND!

In this mastermind, I’ll guide you, cheer for you, and celebrate each win you encounter with every consultation. Feel a little lost? Not on my watch. Each week, I’ll help you implement your new skills - you’ll feel the results straight away.

Confidence means stronger client connections and life changing skin results (because you’ll know exactly what your client needs). You’ll increase your clients commitment because your treatment plans will have them feeling confident that you are the only therapist for them!

Confidence means stronger client connections and life changing skin results (because you’ll know exactly what your client needs). You’ll increase your clients commitment because your treatment plans will have them feeling confident that you are the only therapist for them!

You'll get LIFETIME ACCESS to my entire consulting process

 

Yes, you read that right!

 

I'll be walking you through...

  • Consultation Flow: Gain control of your conversations, no more rambling

  • Question Prompts: Know exactly what to ask and when to ask it
  • Diagnostic Images: Understand when to incorporate these into your consultations
  • Diagnostic Images: Understand when to incorporate these into your consultations
  • Product Prescription Process: How to prescribe products that your clients will love
  • Treatment Plans: Develop solid treatment plans that clients will adore (and see results from!)
  • Virtual Consultations: How to take your consultations online to reach more clients
I'M IN. LET'S DO THIS!

Modules

 

 THE CONSULTATION FLOW

 

Wave goodbye to chaotic, jumbled consultations! I'm giving you a clear, structured roadmap, guiding you through each phase of the consultation.

 

You'll learn how to lead your clients through an experience that shouts, "You've found the skin therapist you've been looking for!". This process will boost your confidence and assure your clients that they can trust you. You'll cover all the bases and collect exactly what you need to transform every client's skin!

 

I TEACH YOU THE ONE THING

that will change your clients life (and yours!)

 

Overwhelmed by the feeling that you need to give a skin science lecture in each consultation? Let's simplify it! I'll share the ONE vital piece of knowledge that every client needs, regardless of their skin condition.

By teaching this, you'll align your client's expectations, facilitate effective communication, and make your job significantly easier.

Say goodbye to awkward conversations about overnight results; they'll understand WHY this isn't the reality, and this knowledge will stick with them!

 

MASTERING THE ART OF QUESTIONING

 

“But I can’t ask them that!?” – oh yes, you can!

Skin health is more than products and facials. Understanding the intricate details of your client's skin requires more than a superficial glance; it requires diving deep. But how do you delve without stepping on their personal space? I've got you covered. 

I'll show you how to ask meaningful, skin-related questions that allow you to gather the crucial information you need, all while maintaining your client's comfort and trust. You'll receive my tried-and-tested questions matrix - a treasure trove of over 85 carefully curated questions designed to uncover the root causes of your client's skin conditions. 

But it's not just about asking the right questions - it's about knowing how to interpret and use the answers. So, I'll demonstrate how I use these questions in a live consultation, extracting critical insights to create a bespoke treatment plan that truly hits the mark. 

This process will not only empower you to guide your clients towards realistic expectations but also equip you to navigate the sometimes tricky conversations that come with managing those expectations. And the best part? You'll do it all while fostering a meaningful client relationship, setting them (and you!) up for long-term success.

 

No more doubts or awkwardness - just a confident therapist, ready to change lives, one skin at a time.

 

SEE IT IN ACTION

 

In Week 4, we're not just skimming through the manual, we're breathing life into it, showing you how each piece of the puzzle fits into the bigger picture. You'll be a virtual fly on the wall during a real skin consultation, observing how all the elements we've covered thus far knit together in a real-world scenario.

 

Watch as I build instant rapport with a client and design a treatment plan that prompts them to commit to multiple bookings upfront. I'll share insights on fostering long-term relationships and demonstrate how you can become the go-to skin therapist with an appointment calendar booked out weeks in advance.

 

BUILDING A COMPREHENSIVE TREATMENT PLAN

 

Let’s delve into the art of crafting comprehensive, individualised treatment plans that drive powerful results. Say goodbye to random appointments and on-the-fly decisions. Here, you'll learn to map out an impactful schedule tailored to each client, optimising your products and services for maximum effectiveness.

 

This week is all about strengthening client commitment. Your clients will see the thought and purpose behind every step of their skincare journey, which will not only build their confidence in your skills but also encourage them to book multiple treatments in advance.

 

Plus, I'll guide you through my Product Prescription Process and share strategies for successful retailing at every consultation. You'll learn how to introduce products gradually throughout the lifetime of your client, setting them up for consistent success at home.

 

GOING VIRTUAL

 

In our final week together, we're taking a step into the future by making your consulting superpowers versatile and location independent.

Remember the chaos of conducting a virtual skin consultation during lockdowns? Dodgy Wi-Fi, grainy images, and the lack of a handy woods lamp? We're going to make those issues a thing of the past. 

I'll show you how to adapt all the skills and knowledge we've covered so far to a virtual setting. Even without the benefits of sight and touch, you'll know how to ask the right questions and gather the crucial information you need to provide stellar consultations.

Whether you're consulting from your treatment room, reaching clients beyond your local community, or even setting up shop in a sun-soaked paradise like Bali (slathered in SPF of course), you'll be well-equipped to deliver standout consultations, anywhere in the world.

 

So, get ready to spread your wings and expand your practice beyond the confines of your usual consultation room. The world is your oyster, my dear, and it's time for you to shine!

YOU HAD ME AT HELLO!

and I'm addicted to skin! 

  

 

For the last two decades I have made it my mission to help my clients achieve the skin results they never thought were possible. 

I'm a skin therapist, salon owner, author, speaker and writer. I have been featured in magazines as one of Australia's leading Skin Experts and I've taken care of the skins of celebrities and faces you'd recognise on TV.

I have my own skin business, 14 years in the making. I still see clients every single week and I have done over 5000 skin consultations in my career.

I have a 100% retail rate, with every single client invested in purchasing a product prescription and a 95% rebooking rate with every client committing to a treatment program (the other 5% are my virtual clients who live remotely and cannot access a salon in their area) 

Teaching someone about their skin is the most empowering thing. In a world full of hype, myths and slimy sales pitches, knowledge is the light in the dark and I want to teach you how to share everything you know with your clients. 

I’ve developed this mastermind because its something I wish I had when I started. Instead I had to fumble my way through, make mistakes and figure it out on my own. You don't have to! I want to help you avoid the mistakes I was making and help you confidently help your clients with their skin!

For the last two decades I have made it my mission to help my clients achieve the skin results they never thought were possible. 

I'm a skin therapist, salon owner, author, speaker and writer. I have been featured in magazines as one of Australia's leading Skin Experts and I've taken care of the skins of celebrities and faces you'd recognise on TV.

I have my own skin business, 14 years in the making. I still see clients every single week and I have done over 5000 skin consultations in my career.

I have a 100% retail rate, with every single client invested in purchasing a product prescription and a 95% rebooking rate with every client committing to a treatment program (the other 5% are my virtual clients who live remotely and cannot access a salon in their area) 

Teaching someone about their skin is the most empowering thing. In a world full of hype, myths and slimy sales pitches, knowledge is the light in the dark and I want to teach you how to share everything you know with your clients. 

I’ve developed this mastermind because its something I wish I had when I started. Instead I had to fumble my way through, make mistakes and figure it out on my own. You don't have to! I want to help you avoid the mistakes I was making and help you confidently help your clients with their skin!

Take me to the Mastermind

Pay in Full

AUD$2497

(save AUD$253)

BOOK MY SPOT

Payment Plan

AUD$275/week

10 weeks = AUD$2750

BOOK MY SPOT

Expression of Interest

Registraion for the October Mastermind is now closed.  If you're just missed it and really want to get in on any future ones, just clock the button and fill out the form to get first dibs.

Put me down for future Masterminds